Our Policies

Bali Untold (website address: https://baliuntold.com/) is managed by W-Guidebook Ltd, registered in England and Wales, company number: 14767932. Our registered address is W-Guidebook Ltd, International House, 10 Churchill Way, Cardiff, CF10 2HE.

If you have any questions or concerns about any of our policies, please contact us at [email protected].

Advertising & Sponsorships Policy

For the most part, we pay for most of our travels in Bali out of our own pockets as this gives us a lot more freedom to tailor our trips to our own interests and seek out lesser-known experiences.

However, there may be times when we reach out to brands that we would like to partner with or accept an offer to work with a brand in return for providing coverage on the blog.

We will clearly identify when we have received a free or discounted product or service. We will only ever recommend products or services that we fully believe are a good fit for our readers and will always provide honest and thorough opinions.

If we receive any financial compensation for promoting goods and services, we will consider this to be sponsored content and it will be identified as such.

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The "help" feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

IP Address
Operating System type
Operating System version
Device Type
Language of the website
Web browser type
Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.

Affiliate Policy

Bali Untold participates in affiliate marketing programs that allow us to earn commissions from qualifying purchases made through the affiliate links on our website.

The programs we participate in include, but are not limited to, booking.com, Amazon Associates, and Travel Payouts (which includes Viator, Klook, Get Your Guide, and more).

When you click on an affiliate link and make a purchase, the affiliate program may track the transaction using cookies. This tracking is essential for us to receive credit for the referral and earn a commission. The use of cookies by affiliate programs is subject to the privacy policies of the respective affiliate partners.

Rest assured that the use of affiliate links does not result in any additional cost to you. The commissions earned through affiliate marketing help support the maintenance and operation of Bali Untold.

We only promote products or services through affiliate links that we believe are valuable and relevant to our audience. However, the decision to make a purchase through an affiliate link is entirely voluntary, and you are under no obligation to use these links.

Terms of Service

By accessing and using Bali Untold, you agree to abide by the terms and conditions outlined herein. If you do not agree with any part of these terms, please refrain from using our website.

Accuracy of Information:

While we strive to provide accurate and up-to-date information, the travel landscape is dynamic, and details may change. Bali Untold does not guarantee the accuracy, completeness, or timeliness of the content at all times.

Use of Content:

You may link to Bali Untold, but you are prohibited from framing or incorporating our content into other websites.

Content on Bali Untold, including text, images, and media, is the property of Bali Untold. Unauthorized use, reproduction, or distribution is strictly prohibited.

External Links:

Bali Untold may provide links to external websites. We are not responsible for the content on these sites and do not endorse or guarantee their accuracy. Users access external links at their own risk.

Copyright and DMCA:

Bali Untold respects intellectual property rights. We use our own photos and experiences to minimize infringement issues. However, if you believe your copyright is being infringed, please contact us using the email address at the end of this page. We will respond to valid Digital Millennium Copyright Act (DMCA) requests promptly.

Limitation of Liability:

Bali Untold is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website.

Privacy Policy

Information We Collect:

We do not automatically collect any personally identifiable information (PII) from visitors to our website.

However, we may gather information about how users interact with our website. This information includes non-personally identifiable data such as IP addresses, browser type, pages visited, and the time spent on each page.

We have an optional email newsletter that allows you to hear from us in your inbox. If you choose to subscribe to our newsletter, we will ask you to provide some basic personal information such as your name and email address. More on this in our email newsletter section below.

If you purchase something from our online shop, we collect personal information, including but not limited to your name, email address, and payment details, solely for the purpose of processing your orders and providing our products and services. More on this under shop policies below.

Analytics:

Bali Untold utilizes Google Analytics to help us understand how visitors engage with our content. Google Analytics uses cookies to collect information about your use of the website.

This information is processed in an aggregated and anonymous form, and it does not identify individual users. You can learn more about Google Analytics and its privacy practices by visiting the Google Analytics Terms of Service.

Embedded Content:

Bali Untold may feature embedded content from third-party sources, such as YouTube or Instagram, to enhance the richness of our content.

When you interact with embedded content, these third-party providers may collect data about your interaction, including cookies or other tracking technologies. Please be aware that these external websites and platforms have their own privacy policies, and Bali Untold is not responsible for the privacy practices of these entities.

When you choose to subscribe to our newsletter, we collect and store your name and email address for the sole purpose of delivering the newsletter to your inbox.

We use a secure and reputable third-party service to manage our newsletter subscriptions. Your information will only be used for the distribution of our newsletter and will not be shared, sold, or rented to any third parties.

By subscribing to our newsletter, you consent to receive periodic emails from Bali Untold. You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in each email you receive from us.

Copyright Policy

All photographs and content featured on Bali Untold are the exclusive copyright of Bali Untold, unless explicitly stated otherwise.

Unauthorized use, reproduction, copying, embedding, or repurposing of any content or imagery from this site is strictly prohibited without prior written consent from Bali Untold.

Shop Policies

The policies in this section apply to our online shop at the sub-domain: https://shop.baliuntold.com/.

Data We Collect:

We collect personal information, including but not limited to your name, email address, and payment details, solely for the purpose of processing your orders and providing our products and services.

We implement industry-standard security measures to protect your personal information and ensure its confidentiality.

Payment Processing:

We use PayPal for secure payment processing. PayPal supports various payment methods, including credit/debit cards. You don't need a PayPal account to make a purchase, but having one can expedite the checkout process.

All payments made on our website are securely processed through PayPal's secure payment gateway. Your sensitive payment information is encrypted and handled exclusively by PayPal.

We do not store or have access to your credit/debit card details.

Cancellation and Refunds:

In respect of our tailored itinerary planning service, cancellations will be accepted within 7 days of purchase, provided the final itinerary hasn't been provided. Cancellations will not be accepted after the final itinerary has been provided.

If you are unhappy with the final itinerary, we will take on board your feedback and provide up to 2 rounds of amends.

Exceptions:

In case of exceptional circumstances (e.g., medical emergencies, natural disasters), please contact us immediately for a review of your situation.

Changes To Our Policies

Bali Untold reserves the right to update or modify the policies on this page, including our Privacy Policy, at any time. We encourage you to review this page periodically for any changes.

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